IBM Software Support

As a Support Providing Partner, Numius is accredited to deliver support services for IBM Cognos Software.  

How to get Numius support for IBM Software?

Numius Standard Support for IBM Software is included whenever you purchase software licenses through Numius . You require an active Subscription & Support on your license entitlements to receive Support.
Even if you bought licenses direct from IBM or through another IBM Business Partner, you can opt to transfer your Licenses and Subscription & Support to Numius, to gain access to our Service Desk. Contact us for details and a proposal.

Top 5 reasons to get IBM Software Support through Numius: 
  1. You receive more than only IBM Support: you receive Numius support by certified product experts on top of IBM support.
  2. We simplify the support process dramatically through our online Service Desk application. You are no longer required to address the complexity of the IBM Support Portal.
  3. Due to our long-standing relationship with IBM, we deliver the best financial conditions to purchase licenses or to renew your Subscription & Support.
  4. Based on our existing and current contracts with IBM, your yearly increase on Subscription and Support renewal will be more favorable then direct from IBM.
  5. We bring a face to your support.
What’s included?
 
Our  Standard Support for IBM Software is governed by our End-User License Agreement for IBM Software. You can download the EULA.